This Privacy Policy applies to clegaragedoors.com and is provided by CLE Garage Doors LLC (“CLE Garage Doors,” “we,” “us,” or “our”).
Information We Collect
We collect information you choose to provide when you contact us, request service, or otherwise communicate with us. This may include your name, address, phone number, email address, details about your garage door or service need, and any other information you provide.
When you visit the website, we and our service providers may also receive basic technical and usage information, such as your IP address, browser and device information, pages viewed, referring website, and the date and time of your visit. This information is generally collected through standard server logs, cookies, and similar technologies. We use Google Analytics, the Meta Pixel, and Meta’s Conversions API to understand website use and measure advertising performance. For service-request conversions, we may send Meta hashed versions of a customer’s first name and ZIP code. We do not send Meta the customer’s phone number, service description, or SMS consent choice.
How We Use Information
We use personal information to respond to questions and service requests; schedule, provide, and support our services; communicate about an existing request or customer relationship; maintain and improve the website; protect the website and our customers; and comply with legal obligations.
We do not sell personal information. We use advertising measurement tools as described in this policy.
SMS Terms and Conditions
By checking the optional service-text box, you consent to receive transactional and informational SMS messages from CLE Garage Doors related to service requests, scheduling, appointment updates, service updates, customer support, and a post-service review request. By separately checking the optional marketing-text box, you consent to receive promotional SMS messages about garage door offers, discounts, and occasional promotions. Service-text consent does not include marketing consent, and you may submit a service request without selecting either box.
Message frequency may vary. Standard message and data rates may apply depending on your carrier. SMS consent is not a condition of purchase or service. You may opt out at any time by replying “STOP.” For assistance, reply “HELP,” call us at (440) 298-8220, or email hello@clegaragedoors.com. Your phone number will be handled in accordance with this Privacy Policy.
SMS opt-in data and consent will not be shared with any third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Retention and Security
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including service, recordkeeping, dispute resolution, and legal obligations. We use reasonable safeguards designed to protect the information we hold. No online system can be guaranteed completely secure.
Your Choices and Privacy Requests
You may ask us to update or correct your contact information, or ask questions about the personal information we hold about you. Contact us using the information below.
Children’s Privacy
This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version here and revise the effective date above.
Contact Us
For privacy questions or requests, contact us at hello@clegaragedoors.com or (440) 298-8220, or write to:
CLE Garage Doors LLC
648 Bar Hbr
Avon Lake, OH 44012